Dispatcher
Diversified Transportation is currently looking for a Dispatcher to join our team in Kitimat. This is a camp-based position with fly-in/out options from Edmonton, Calgary, Prince George, Vancouver and Nanaimo; 14 day on/7 day off rotation. Responsible for managing the day-to-day operations of driver communication, scheduling, and routing, this role is tailor-made for an industry professional with a focus on customer service and passenger satisfaction. The successful candidate must be able to work in a fast-paced environment and possess exceptional organizational and multi-tasking skills.
Duties and Responsibilities:
- Ability to dispatch day-to-day operations of fleet units
- Provide tactful and professional phone assistance
- Plan, organize and respond to route, fleet, and operator issues and advise on company safety policies and procedures
- Coordinate the activities of drivers, supervisors, and fleet units using a variety of computer-aided communications and dispatching equipment
- Work independently to resolve customer/passenger issues in a professional and friendly manner
- Administrative duties as required (payroll, filing, and reports)
Desired Requirements:
- Possess strong organizational skills including time management, multitasking, and remaining calm in a hectic work environment
- Excellent verbal and written communication skills
- Experience in the transportation industry is an asset
- Strong computer skills using Microsoft Office, Outlook and confidence in using database systems
- Must have previous experience in administrative duties
- Clear criminal record
Job Types: Full-time, Permanent
Salary: $21.50 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
Work Location: In person
