Schedule Notes: The hours are M-F, 7:30 – 4
Duties:
- Associate's Degree in computer science or a related field or equivalent related work experience.
- Two to five years of basic desktop and network technical support in a help desk capacity.
- Proficient in troubleshooting telephone and desktop equipment systems. Certified professional in computer maintenance and repair or equivalent work experience.
- Healthcare experience preferred (not required)
- Responsible for the day to day operation of the Help Desk.
- Answers and documents calls placed to the help desk, documents problem resolution, and strives for first-call resolution for customers relying on the help desk.
Skills:
- Associates Degree in computer science or a related field or equivalent related work - Required
- Basic desktop and network technical support in a help desk capacity - Required: 2 Years
- Certified professional in computer maintenance and repair or equivalent work experience - Required
- Healthcare experience - Highly desired
- Proficient in troubleshooting telephone and desktop equipment systems - Required
Job Type: Contract
Salary: $20.00 - $21.00 per hour
Benefits:
- Health insurance
Schedule:
- Day shift
- Monday to Friday
Education:
- Associate (Required)
Experience:
- Help Desk Representative: 1 year (Required)
- troubleshooting telephone: 1 year (Required)
- desktop equipment: 1 year (Required)
Work Location: On the road
